

Royal Mail standard Large Letter – 35 x 25 x 2.5 cm maximum package size. International delivery to all Royal Mail Deliveries to Royal Mail Zones Europe, 1, 2 and 3 are Zero rated. Duty payable, customs clearance or handling charges applied on entry to the customers country of residence are the responsibility of the customer.Īll delivery charges to UK destinations are Zero rated, deliveries via USP are subject VAT at current rates. Responsibility will pass to the customer on acceptance by our delivery agent of the order. Any damage to the goods due to failure to accept delivery at this time will be the customer’s responsibility. Our responsibility for the goods will cease with the first attempt made by our agent to deliver. Rest of the World destinations 6 – 7 working days following the day of despatch.Īll delivery aims are in working days Monday to Friday and exclude the day of dispatch and public holidays. One to two working days following the day of dispatch.ĮU destinations 3 – 5 working days following the day of despatch. Delivery charges are displayed in shopping cart on completion of your order entry.ĭelivery charges are therefore unique to the order, its destination and ensure that you will always pay the lowest rate possible for a reliable delivery to any destinations.
#Tatting shuttle software
Our software has been created to automatically calculate the cost of delivery to an individual post code or country destination, reflecting the total weight and dimensions of the consignment using the delivery method appropriate to the destination and the achievement of our delivery aim. The advantageous rates we have negotiated with our carriers are passed to our customers in the form of minimal delivery charges.
#Tatting shuttle free
Qualifying orders are sent by Royal Mail standard service to maximise the advantage we can pass on to our customers in the form of Free Delivery value.

#Tatting shuttle for free
If the total weight or size of your order does not qualify for free delivery the option will not be offered at checkout. We offer Free delivery to all UK post code destinations for orders that are over £40.00 in value excluding carriage, have a maximum weight of 1 Kg and are not greater than 35 x 45 x 16 cm in size. If you have any query, please do not hesitate to contact by telephone on 01354 654444 we are here to help and resolve any problem you might have concerning your purchase. Please clearly mark our return number on the outside of the package(s) and include within the package(s) a note of your name, address, post code, contact telephone number, order number and our return number.

To advise us of a return and to obtain a return reference please contact by email to or by telephone to 01354 654444. We are unable to accept the cancellation of order for, or the return of un-redeemed Gift Vouchers or the cancellation of an order for goods which have been specifically ordered for or prepared to a customer’s specification.

Please notify us within seven days of receipt.Sign for the package(s) as damaged on receipt.
